Response from Air Canada

Response (Leslie Anne Macalister) - 05/14/2007 11:26 AM
Dear Valued Customer:

We have received your email and extend our apologies for the delay in responding.

Regrettably, much of Canada and the United States experienced a great deal of weather related and subsequent operational issues during the early months of 2007 and into Spring. This resulted in an unprecedented volume of feedback from our valued customers and our ability to communicate in a more timely manner.

Thank you for your continued patience. You will be hearing from us soon regarding your concerns.